Refund policy
THE AUSSIE GLAM – Return & Refund Policy
Your satisfaction is our priority.
🗓️ 30-Day Full Refund Guarantee
We offer a 30-day full refund policy from the date of delivery.
✅ Eligibility for Returns
To be eligible for a return:
- Item must be unused and in original condition
- Must be in original packaging
- Proof of purchase is required
🔄 Refund Process
- Once we receive and inspect your returned item, we will notify you.
- If approved, your full refund will be processed to your original payment method within 5–7 business days.
🚫 Non-Returnable Items
- Used or damaged items (not due to our fault)
- Items without original packaging
📦 Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.